Contact Us

Got a question about something you've read on Non Gamstop Casinos, spotted an error, or want to suggest a brand for us to look at? This page explains what we can help with and how to get a message to us.

What We Can Help With

Non Gamstop Casinos is an independent research and comparison site covering betting sites not on GamStop and non Gamstop casinos more broadly. We're not a casino or bookmaker ourselves, so there are things we can and can't do when you get in touch. Here's a quick guide before you send us a message:

• Questions about our reviews or ratings — happy to explain how we arrived at a score or why a brand sits where it does in our rankings.
• Corrections and updates — if a bonus term, offer or detail on the site looks out of date, tell us and we'll check it.
• Suggestions for coverage — if there's a site you think should be reviewed, let us know which one.
• General feedback on the site — what's useful, what's missing, what could be clearer.

What we can't do is manage your account, process a deposit or withdrawal, resolve a dispute with an operator, or offer advice on individual gambling decisions. Those queries need to go directly to the casino or betting site in question, usually through their own support team, since we have no access to player accounts and no ability to intervene in transactions.

Before You Write In

A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:

• If your question is about a specific operator's offer, rating or track record, check our Non Gamstop Casinos UK 2026 guide first — it covers how each brand compares on games, bonuses and payments.
• If you're concerned about your own play, or want to understand exclusion tools that exist outside GamStop, our Responsible Gambling page sets out what's available.
• For questions about how we're funded, who writes the content, or how independent our rankings really are, see About Us.
• For anything relating to how the site itself operates, our Terms and Conditions page covers the legal detail.

A Note on Independence

Non Gamstop Casinos may earn a commission when readers click through to one of the operators listed on this site, including names like Betmica, Kikibet or Betninja. This has no bearing on how we answer support queries, correct errors, or respond to feedback — commercial relationships don't buy silence on a mistake, and they don't decide where a brand sits in our rankings.

What Happens After You Reach Out

We read every message that comes in. Corrections and factual queries tend to get resolved fastest, since they're usually a case of checking a source and updating a page. Broader feedback or coverage suggestions may take a little longer to work through, particularly if it involves reviewing a new brand from scratch. We don't promise instant replies, but nothing sent to us goes unread.

If your query turns out to be about something we genuinely can't help with — a live betting dispute, an account issue, or a request for financial advice — we'll tell you plainly and point you toward who can, rather than leaving you waiting on an answer we're not able to give.

Before You Get in Touch, Remember

Gambling at any site, GamStop-registered or otherwise, should stay within what you can afford to lose. If you're reaching out because self-exclusion or spending has become a worry, our Responsible Gambling page is a better first stop than a general enquiry, since it's built specifically around that kind of question. All gambling content on this site is intended for readers aged 18 and over.